Turn your front line employees into productive, positive and proactive customer service representatives. Through open discussion, group exercises and teamwork building, your employees will be ready for any customer service situation that arises. Our instructor, a former consultant and instructor of the Dale Carnegie program, will use principles derived from this professional training such as 6 Rule Workout, Life Applications, Future Goals, My Gripes, and more to work hands on with your team. After a day at this customer service “rehab”, your employees will be true ROCKSTARS! The Result – Confident and enthusiastic employees!
Please click the link below to begin the registration process. The Kilgore College SBDC will contact you for payment and additional registration information. To pay by check, print registration form here.